Contact us at info@riversidecafe.com.au for questions related to refunds and returns.
For health and safety reasons, we cannot offer refunds on food and beverage items once they have been prepared or served. If you are unsatisfied with your order, please inform our staff immediately and we will do our best to resolve the issue.
We accept returns of unopened grocery items with receipt within 7 days of purchase. Items must be in original condition with all packaging intact.
Non-food merchandise may be returned within 14 days with receipt and original packaging. Items must be in new, unused condition.
Due to the nature of the product, we cannot offer refunds on fuel purchases.
Gift cards are non-refundable and cannot be exchanged for cash.
Exceptions to this policy may be made at management's discretion. Please contact us directly to discuss any special circumstances.